Muhammad Rizal Purnomo Putra Perdana, - (2024) EVALUASI DAN PENGEMBANGAN SISTEM PENCEGAHAN GANGGUAN MENTAL MENGGUNAKAN METODE PENGUKURAN USER EXPERIENCE KEY PERFORMANCE INDICATOR. S1 thesis, Universitas Pendidikan Indonesia.
Abstract
Berdasarkan data dari World Health Organization (WHO) (2022), sekitar 1 dari 8 orang di dunia mengalami gangguan mental. Namun, banyak penderita gangguan mental tidak mendapatkan penanganan yang diperlukan, terutama di negara berpendapatan rendah. Beberapa faktor seperti biaya tinggi, akses terbatas, kurangnya pengetahuan tentang kesehatan mental, serta stigma negatif di masyarakat menjadi penghambat utama. Teknologi digital muncul sebagai solusi potensial yang memungkinkan akses layanan kesehatan mental yang lebih luas dan fleksibel. Penelitian ini mengembangkan sebuah sistem pencegahan gangguan mental yang dibangun dengan mengutamakan penerapan User Experience (UX) melalui penggunaan dan pengukuran metrik User Experience Key Performance Indicators (UX KPI). Melalui pengukuran metrik UX KPI, maka didapatkan nilai UX yang dapat dijadikan sebagai acuan untuk menentukan bagian-bagian sistem yang perlu dilakukan peningkatan dan perbaikan. Pada hasil penelitian ini, pengukuran dan perbaikan berhasil dilakukan, dimana didapatkan peningkatan nilai UX yang awalnya pada tahap 1 pengujian memiliki nilai 85%, menjadi 94% pada tahap 2, dan 95% pada tahap 3. Hal ini menunjukkan bahwa penggunaan metrik UX KPI dapat membantu pengembangan menjadi lebih efektif dan efisien. Based on data from the World Health Organization (WHO) (2022), approximately 1 in 8 people in the world experience a mental disorder, with anxiety and depression being the most common. However many people with mental disorders don't receive the necessary treatment, especially in low-income countries. Several factors such as high costs, limited access, lack of knowledge about mental health, as well as bad stigma in society are the main major barriers. Digital technology is emerging as a potential solution, enabling wider and more flexible access to mental health services. This research develops a mental diorder prevention system that prioritizes the application of User Experience (UX) by using and measuring User Experience Key Performance Indicators (UX KPI) metrics. Through the measurement of UX KPI metrics, a UX value is obtained, which can be used as a reference to determine the parts of the system that need improvement. In the results of this study, measurement and improvement were successfully carried out, where an increase in UX value was obtained, which initially at stage 1 of testing had a value of 85%, to 94% at stage 2, and 95% at stage 3. This shows that using UX KPI metrics can help development become more effective and efficient.
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| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | ID SINTA Dosen Pembimbing: Rosa Ariani Sukamto: 5974496 Yudi Ahmad Hambali: 6745712 |
| Uncontrolled Keywords: | Kesehatan Mental, Gangguan Mental, User Experience, User Experience Key Performance Indikator, Single Usability Metric Mental Health, Mental Disorder, User Experience, User Experience Key Performance Indikator, Single Usability Metric |
| Subjects: | Q Science > Q Science (General) Q Science > QA Mathematics > QA75 Electronic computers. Computer science Q Science > QA Mathematics > QA76 Computer software |
| Divisions: | Fakultas Pendidikan Matematika dan Ilmu Pengetahuan Alam > Program Studi Ilmu Komputer |
| Depositing User: | Muhammad Rizal Purnomo Putra Perdana |
| Date Deposited: | 11 Sep 2024 02:56 |
| Last Modified: | 11 Sep 2024 02:56 |
| URI: | http://repository.upi.edu/id/eprint/124013 |
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