Alfin Muhammad Ilmi, - (2025) IMPLEMENTASI CHATBOT RULE-BASED TELEGRAM UNTUK PENGELOLAAN PAKET BARANG: Studi Kasus Di Pesantren Al Ihsan Cibiru Kabupaten Bandung. S1 thesis, Universitas Pendidikan Indonesia.
Abstract
Metode belanja secara online menjadi hal yang digemari oleh banyak orang, khususnya oleh santri di pondok pesantren Al-Ihsan Cibiru Hilir. Barang yang dipesan oleh santri dititipkan dan dicatat terlebih dahulu oleh pihak pengurus di sekretariat. Pencatatan yang masih dilakukan secara manual menggunakan buku menjadi masalah karena pencatatan menjadi kurang efektif dan kurang rapi serta membuat keamanan paket kurang terjaga. Untuk mengatasi permasalahan ini, penelitian ini membuat dan menganalisis aplikasi Punten Paket menggunakan chatbot rule-based Telegram untuk membantu pengelolaan paket di pondok pesantren Al-Ihsan Cibiru Hilir. Chatbot rule-based dipilih karena dapat meminimalisir kesalahan yang terjadi sehingga pengelolaan tetap berjalan lancar. Aplikasi Punten Paket diuji menggunakan metode black box testing dan User Acceptance Testing. Selain itu, efektivitas waktu proses pengelolaan paket barang diuji menggunakan Quality Evaluation Framework (QEF). Hasil dari pengujian black box menunjukkan bahwa aplikasi dapat berjalan sesuai dengan fungsionalnya. Selain itu, tingkat penerimaan pengguna yang diuji menggunakan User Acceptance Testing menghasilkan indeks persentase mencapai 83,59% yang menjelaskan bahwa aplikasi sangat dapat diterima oleh pengguna. Untuk pengujian efisiensi waktu proses pengelolaan paket barang didapatkan persentase sebesar 62,72% yang mengindikasikan bahwa target waktu belum tercapai. Namun meski target belum tercapai secara maksimal, aplikasi yang telah dikembangkan dapat mengurangi waktu proses selama 28,2 detik dari durasi proses sebelum ada intervensi aplikasi. -------- Online shopping methods are becoming popular with many people, especially students at the Al-Ihsan Cibiru Hilir Islamic boarding school. Items ordered by students are deposited and recorded in advance by the administrators at the secretariat. Recording that is still done manually using books is a problem because the recording is less effective and less neat and makes the security of the package less secure. To overcome this problem, this study created and analyzed the Punten Paket application using Telegram rule-based chatbots to help manage packages at the Al-Ihsan Cibiru Hilir Islamic boarding school. The rule-based chatbot was chosen because it can minimize errors that occur so that management continues to run smoothly. The Punten Paket application was tested using the black box testing and User Acceptance Testing methods. In addition, the effectiveness of the package management process time was tested using the Quality Evaluation Framework (QEF). The results of the black box testing showed that the application could run according to its functionality. In addition, the level of user acceptance tested using User Acceptance Testing produced a percentage index reaching 83.59% which explains that the application is very acceptable to users. For testing the efficiency of the processing time of goods package management, a percentage of 62.72% was obtained, indicating that the target time had not been achieved. However, even though the target had not been achieved optimally, the application that had been developed could reduce the processing time by 28.2 seconds from the duration of the process before the application intervention.
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| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | https://scholar.google.com/citations?view_op=new_profile&hl=en RADITYA MUHAMMAD: 0007059203 MOCHAMAD IQBAL ARDIMANSYAH: 0428039101 |
| Uncontrolled Keywords: | Pengelolaan paket; ceptance Testing (UAT); Quality Evaluation Framework (QEF), Package management |
| Subjects: | L Education > L Education (General) Q Science > QA Mathematics > QA75 Electronic computers. Computer science Q Science > QA Mathematics > QA76 Computer software |
| Divisions: | UPI Kampus cibiru > S1 Rekayasa Perangkaat Lunak |
| Depositing User: | Alfin Muhammad Ilmi |
| Date Deposited: | 09 Apr 2025 04:16 |
| Last Modified: | 09 Apr 2025 04:16 |
| URI: | http://repository.upi.edu/id/eprint/130160 |
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