PENGARUH LAYANAN PERBANKAN DIGITAL TERHADAP PROFITABILITAS BANK (Studi pada Perbankan di Indonesia Periode 2014-2019)

    Ayu Damayanti, - (2020) PENGARUH LAYANAN PERBANKAN DIGITAL TERHADAP PROFITABILITAS BANK (Studi pada Perbankan di Indonesia Periode 2014-2019). S1 thesis, Universitas Pendidikan Indonesia.

    Abstract

    Penelitian ini bertujuan untuk mengetahui pengaruh layanan perbankan digital terhadap profitabilitas bank di Indonesia periode 2014-2019. Layanan perbankan digital yang diteliti terdiri dari ATM, mobile banking, dan internet banking. Pendekatan yang digunakan adalah pendekatan eksplanatori, dengan menggunakan sampel 15 bank pada tahun 2014-2019. Data diperoleh dari laporan tahunan dan laporan keuangan audit yang dipublikasikan oleh bank umum pada masing-masing website perusahaan. Berdasarkan analisis regresi linear multipel dengan bantuan software Eviews 9, diperoleh hasil penelitian sebagai berikut: pertama, layanan ATM berpengaruh positif terhadap profitabilitas bank; kedua, layanan mobile banking berpengaruh positif terhadap profitabilitas bank; dan ketiga, layanan internet banking tidak berpengaruh terhadap profitabilitas bank.

    This study aims to determine the effect of digital banking services on bank profitability in Indonesia for the 2014-2019 period. The digital banking services studied consist of ATMs, mobile banking, and internet banking. The approach used was the explanatory approach, using a sample of 15 banks in 2014-2019. Data was collected from annual reports and audited financial report published by commercial banks on their respective company website. Based on multiple linear regression analysis with the help of Eviews 9 software, the following research results were obtained: First, ATM services have a positive effect on profitability; second, mobile banking services have a positive effect on bank profitability; and third, internet banking services do not have any effect on bank profitability.

    Baca Full Text klik disini
    [thumbnail of S_PEA_1607760_Title.pdf] Text
    S_PEA_1607760_Title.pdf
    Download (921kB)
    [thumbnail of S_PEA_1607760_Chapter1.pdf] Text
    S_PEA_1607760_Chapter1.pdf
    Download (628kB)
    [thumbnail of S_PEA_1607760_Chapter2.pdf] Text
    S_PEA_1607760_Chapter2.pdf
    Restricted to Staf Perpustakaan
    Download (515kB)
    [thumbnail of S_PEA_1607760_Chapter3.pdf] Text
    S_PEA_1607760_Chapter3.pdf
    Download (821kB)
    [thumbnail of S_PEA_1607760_Chapter4.pdf] Text
    S_PEA_1607760_Chapter4.pdf
    Restricted to Staf Perpustakaan
    Download (781kB)
    [thumbnail of S_PEA_1607760_Chapter5.pdf] Text
    S_PEA_1607760_Chapter5.pdf
    Download (287kB)
    [thumbnail of S_PEA_1607760_Appendix.pdf] Text
    S_PEA_1607760_Appendix.pdf
    Restricted to Staf Perpustakaan
    Download (597kB)
    Official URL: http://repository.upi.edu
    Item Type: Thesis (S1)
    Uncontrolled Keywords: Layanan Perbankan Digital, ATM, Mobile Banking, Internet Banking, Profitabilitas
    Subjects: H Social Sciences > HF Commerce > HF5601 Accounting
    L Education > L Education (General)
    Divisions: Fakultas Pendidikan Ekonomi dan Bisnis > Akuntansi (non kependidikan)
    Depositing User: Ayu Damayanti
    Date Deposited: 04 Dec 2020 06:59
    Last Modified: 04 Dec 2020 06:59
    URI: http://repository.upi.edu/id/eprint/57646

    Actions (login required)

    View Item View Item