ANALISIS PROSES PEREKRUTAN DAN PELATIHAN KARYAWAN DISABILITAS DI KEDAI KOPI

Shinta Dewi Kusumastuti, - and Oom Sitti Homdijah, - and Nita Nitiya Intan Tanbrin, - (2025) ANALISIS PROSES PEREKRUTAN DAN PELATIHAN KARYAWAN DISABILITAS DI KEDAI KOPI. S1 thesis, Universitas Pendidikan Indonesia.

Abstract

Para penyandang disabilitas kerap mendapatkan diskriminasi dalam mengakses pekerjaan karena faktor perspektif pemberi kerja, budaya di tempat kerja, dan persyaratan. Mereka lebih banyak bekerja di sektor informal, salah satunya kedai kopi. Penelitian ini bertujuan untuk mengeksplorasi bagaimana proses perekrutan dan pelatihan karyawan disabilitas di salah satu kedai kopi di Indonesia. Penelitian ini menggunakan pendekatan kualitatif metode deskriptif studi kasus. Data utama diperoleh melalui wawancara mendalam dengan pemilik, mentor, dan karyawan disabilitas. Data tersebut didukung oleh studi dokumentasi yang diperoleh melalui media sosial dan dokumen milik kedai kopi. Data yang sudah diperoleh lalu dianalisis dengan model Miles and Hubberman, yakni direduksi lalu disajikan dalam bentuk narasi dan diagram alir. Ditemukan bahwa proses rekrutmen di Satuperdua Kopi Tiam dilakukan dengan metode terbuka dan tertutup dan sumber berasal dari eksternal. Adapun dua jenis pelatihan yang diadakan yakni orientasi Standar Operasional Prosedur (SOP) oleh pihak kedai kopi sendiri dan pelatihan yang bekerja sama dengan pihak ketiga, seperti dinas ketenagakerjaan dan otoritas jasa keuangan. Diperoleh kesimpulan bahwa Satuperdua Kopi Tiam telah melakukan proses rekrutmen dan pelatihan dengan melibatkan berbagai penyandang disabilitas, kecuali down syndrome. People with disabilities often face discrimination in accessing employment due to employer perspectives, workplace culture, and requirements. They are more likely to work in the informal sector, for example, in coffee shops. This paper explore the recruitment and training processes for employees with disabilities at a coffee shop in Indonesia. By use a qualitative descriptive case study approach, main data was obtained through in-depth interviews with the owner, mentors, and employees with disabilities. The data was supported by documentation obtained through social media and documents belonging to the coffee shop. The data obtained was then analyzed using the Miles and Hubberman model, which was reduced and presented in the form of narratives and flowcharts. It was found that the recruitment process at Satuperdua Kopi Tiam was conducted using open and closed methods, with sources coming from external parties. There were two types of training sessions held: Standard Operating Procedure (SOP) orientation by the coffee shop itself and training sessions in collaboration with third parties, such as the labor office and the Financial Services Authority. To conclude, Satuperdua Kopi Tiam has carried out the recruitment and training processes by involving various people with disabilities, except for those with Down syndrome.

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Item Type:	Thesis (S1)
Additional Information:	https://scholar.google.com/citations?user=LBhc-MgAAAAJ&hl=en ID SINTA Dosen Pembimbing Dr. Oom Sitti Homdijah, M.Pd.: 0005016108 Nita Nitiya Intan Tanbrin, S.Pd., M.Pd.: 0021129309
Uncontrolled Keywords:	disabilitas, kedai kopi, kerja, pelatihan, rekrutmen, coffee shop, disability, recruitment, training, work.
Subjects:	L Education > L Education (General) L Education > LC Special aspects of education L Education > LC Special aspects of education > LC5201 Education extension. Adult education. Continuing education
Divisions:	Fakultas Ilmu Pendidikan > Pendidikan Luar Biasa
Depositing User:	Shinta Dewi Kusumastuti
Date Deposited:	30 Sep 2025 02:53
Last Modified:	30 Sep 2025 02:53
URI:	http://repository.upi.edu/id/eprint/140795

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