Syukron, _ (2016) PENGARUH KOMITMEN PEGAWAI SEKOLAH TERHADAP EFEKTIVITAS IMPLEMENTASI TOTAL QUALITY MANAGEMENT (TQM) DI SEKOLAH MENENGAH KEJURUAN NEGERI Se-KOTA CIMAHI. S1 thesis, Universitas Pendidikan Indonesia.
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Abstract
Total Quality Management (TQM) merupakan upaya perbaikan dan peningkatan mutu secara berkelanjutan oleh semua pihak. TQM merupakan sebuah inovasi dalam pengelolaan pendidikan yang terfokuskan pada perbaikan dan peningkatan mutu secara berkelanjutan yang berorientasi kepada kepuasan pelanggan. Standar Nasional Pendidikan dan Sistem Manajemen Mutu ISO 9001:2008 di SMK merupakan aturan dan pedoman mutu yang memuat kriteria minimum serta capaian mutu yang harus dipenuhi sekolah dalam menyelenggarakan satuan pendidikan. Keduanya secara konsisten harus terpenuhi agar tujuan sekolah dapat tercapai, yaitu melalui pelibatan dan pemberdayaan seluruh pegawai sekolah. Dengan hal tersebut, maka peneliti tertarik untuk meneliti “Komitmen Pegawai Sekolah terhadap Efektivitas Implementasi Total Quality Management di SMKN Se-Kota Cimahi”. Tujuan dari penelitian ini adalah untuk mengetahui komitmen pegawai terhadap organisasi, mengetahui efektivitas implementasi TQM, dan komitmen pegawai sekolah terhadap efektivitas implementasi TQM. Metode penelitiannya kuantitatif dengan menggunakan teknik sample random sampling serta teknik pengumpulan data yang digunakan adalah kuisioner dan wawancara. Dan juga penggunaan program SPSS versi 21.0 dan Microsoft Excel dalam pengolahan data. Berdasarkan hasil pengolahan data Weight Means Score, komitmen pegawai sekolah di SMKN se-Kota Cimahi sangat baik dan efektivitas implementasi TQM di SMKN se-Kota Cimahi secara umum berkategori baik. Hasil pengujian Normalitas, variabel X dan Y berdistribusi normal. Koefisien korelasi variabel X dan Y sebesar 0,710 dan Signifikan serta koefisien determinasi diperoleh 50,5%. Yang artinya bahwa komitmen pegawai sekolah berpengaruh kuat sebesar sebesar 50,5% dan signifikan terhadap efektivitas implementasi TQM di SMKN se-Kota Cimahi. ; Total Quality Management (TQM) is trying improvement and increasement the quality continously all persons. TQM is a inovation in managing a education which make focus in improving and increasing The quality continously which oriented to customer’satisfaction. Standard of Education and The Quality Management System ISO 9001:2008 in SMK is a role and quality giudance contain minimun criteria and achievement the quality which must be finished school in operating of education. Both of them must finish consistently in order to purpose school can achieve, namely involving and enableness all school society. That thing, the observer is interested to research “Commitment of School Society toward Implementation Effectivity Total Quality Management in SMKN Cimahi”. The purpose of observement is to know commitment of school society in organization, and implementatiom effectivity TQM and to know school society about implementation effectivity TQM. The method research is quantity and using technic sample random sampling and then technic data collecting that is used questionnaire and interview. And the usage programme SPSS version 21.0 and Microsoft Excel in data processing. According data processing result Weighted Mean Score school society in SMKN CIMAHI is EXCELLENT and implementation effectivity TQM in school Cimahi has WELL. Normality test result that variable data X and Y distribute Normal. Corelation coefision test X and Y is 0,710 and test result Signification and coefision detemination is getting 50,5% it means commitment of school society inflence strongly 50,5% and signification about effectivity implementatiom TQM in SMKN CIMAHI.
| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | No. Panggil : S ADP SYU p-2016 ; Pembimbing : I. Taufani C. Khurniatun , II. Abu Bakar . |
| Uncontrolled Keywords: | Total Quality Management, Komitmen Pegawai Sekolah , School Society Commitment . |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management L Education > LB Theory and practice of education > LB2361 Curriculum |
| Divisions: | Fakultas Ilmu Pendidikan > Administrasi Pendidikan |
| Depositing User: | Mr. Arif Rezkyana Nugraha |
| Date Deposited: | 22 Nov 2017 03:31 |
| Last Modified: | 22 Nov 2017 03:31 |
| URI: | http://repository.upi.edu/id/eprint/28133 |
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