PENGARUH MODEL PEMBELAJARAN KOOPERATIF TIPE JIGSAW TERHADAP KETERAMPILAN KOMUNIKASI SISWA PADA MATA PELAJARAN DASAR DASAR PROGRAM KEAHLIAN PERHOTELAN KELAS X DI SMK PRAKARYA INTERNASIONAL

    Anindita Dwi Wulandari, - and Ahmad Hudaiby Galih Kusumah, - and Riko Arrasyid, - (2025) PENGARUH MODEL PEMBELAJARAN KOOPERATIF TIPE JIGSAW TERHADAP KETERAMPILAN KOMUNIKASI SISWA PADA MATA PELAJARAN DASAR DASAR PROGRAM KEAHLIAN PERHOTELAN KELAS X DI SMK PRAKARYA INTERNASIONAL. S1 thesis, Universitas Pendidikan Indonesia.

    Abstract

    Rendahnya keterampilan komunikasi siswa menjadi tantangan dalam pendidikan kejuruan di mana kompetensi praktis dan interpersonal sangat penting. Penelitian ini bertujuan untuk mengetahui pengaruh model pembelajaran kooperatif Jigsaw terhadap keterampilan komunikasi siswa, khususnya dalam konteks pendidikan perhotelan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode Penelitian Tindakan Kelas (PTK), yang dilakukan dalam dua siklus. Instrumen pengumpulan data meliputi kuesioner untuk mengukur persepsi komunikasi siswa, serta lembar observasi untuk mengevaluasi selama proses pembelajaran. Penelitian ini melibatkan 23 siswa dari program Perhotelan dan Restoran kelas 10 di SMK Prakarya Internasional. Hasilnya menunjukkan peningkatan yang signifikan dalam keterampilan komunikasi siswa setelah penerapan model Jigsaw. Temuan ini menunjukkan bahwa penerapan strategi pembelajaran kooperatif seperti Jigsaw dapat menumbuhkan lingkungan kelas yang lebih interaktif dan suportif. Oleh karena itu, lembaga pendidikan didorong untuk mengoptimalkan strategi pengajaran mereka untuk meningkatkan keterampilan lunak siswa, termasuk komunikasi. Low levels of students communication skills remain a critical challenge, particularly in vocational education where practical and interpersonal competencies are essential. This study aims to determine the effect of the Jigsaw cooperative learning model on students' communication skills, particularly within the context of hospitality education. The research employed a quantitative approach using the Classroom Action Research (CAR) method, which was carried out in two cycles. Data collection instruments included questionnaires to measure students communication skill perceptions, as well as observation sheets to evaluate during the learning process. The study involved 23 students from the 10th-grade Hotel and Restaurant program at SMK Prakarya Internasional. The results indicated a significant improvement in students’ communication skills after the implementation of the Jigsaw model. These findings suggest that applying cooperative learning strategies such as Jigsaw can foster a more interactive and supportive classroom environment. Educational institutions are therefore encouraged to optimize their teaching strategies to enhance students' soft skills, including communication.

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    Official URL: https://repository.upi.edu/
    Item Type: Thesis (S1)
    Additional Information: ID SINTA Dosen Pembimbing: AHMAD HUDAIBY GALIH KUSUMAH 5989818 RIKO ARRASYID 6681555
    Uncontrolled Keywords: Kooperatif Tipe Jigsaw, Keterampilan Komunikasi, Sekolah Menengah Kejuruan. Jigsaw Cooperatif Learning, Comunication Skills, Vocational School.
    Subjects: L Education > L Education (General)
    L Education > LB Theory and practice of education
    L Education > LB Theory and practice of education > LB1603 Secondary Education. High schools
    Divisions: Fakultas Pendidikan Ilmu Pengetahuan Sosial > Program Studi Kepariwisataan
    Depositing User: Anindita Dwi Wulandari
    Date Deposited: 29 Oct 2025 09:21
    Last Modified: 29 Oct 2025 09:21
    URI: http://repository.upi.edu/id/eprint/144668

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