ANALISIS RETENSI PESERTA PELATIHAN DALAM KOMUNITAS RELAWAN PEMANDU: STUDI KASUS KLAB EDUKATOR SAHABAT MUSEUM KONPERENSI ASIA AFRIKA (SMKAA)

Raden Yasmin Qurratu 'Ain, - and Yanti Shantini, - and Eko Sulistiono, - (2025) ANALISIS RETENSI PESERTA PELATIHAN DALAM KOMUNITAS RELAWAN PEMANDU: STUDI KASUS KLAB EDUKATOR SAHABAT MUSEUM KONPERENSI ASIA AFRIKA (SMKAA). S1 thesis, Universitas Pendidikan Indonesia.

Abstract

Perlu dipahami dan ditelusuri lebih dalam mengenai keberlangsungan keikutsertaan peserta dalam program pelatihan berbasis komunitas, khususnya dalam konteks pendidikan nonformal. Penelitian ini berangkat dari fenomena menurunnya konsistensi kehadiran peserta dalam program pelatihan relawan pemandu di Klab Edukator Sahabat Museum Konperensi Asia Afrika (SMKAA), yang menjadi tantangan dalam menjaga keberlanjutan kegiatan komunitas. Penelitian ini bertujuan untuk mengetahui pemahaman pengelola terhadap masalah retensi, faktor penyebab rendahnya keberlanjutan partisipasi, upaya yang dilakukan, perspektif peserta terhadap strategi pengelolaan, serta kendala dan rencana pengembangan program pelatihan. Metode penelitian menggunakan pendekatan kualitatif dengan studi kasus, melalui wawancara mendalam, observasi, dan studi dokumentasi. Hasil penelitian menunjukkan pengelola menyadari pentingnya retensi peserta, namun sistem evaluasi masih dasar dan belum terstruktur. Rendahnya keberlanjutan partisipasi disebabkan oleh keterbatasan kompetensi dan lemahnya ikatan sosial, meskipun motivasi awal tinggi. Upaya retensi sudah dilakukan melalui praktik interaktif, dan komunikasi daring, tetapi masih bersifat teknis, satu arah, serta minim mentoring dan apresiasi formal. Peserta menilai dukungan pengelola cukup terbuka dan pelatihan meningkatkan keterampilan, namun tindak lanjut masukan kurang konkret, pendampingan terbatas, dan ikatan sosial belum kuat. Kendala utama terdapat pada integrasi akademik dan integrasi sosial. Penelitian ini menyimpulkan bahwa keberlanjutan partisipasi di SMKAA terhambat karena strategi retensi masih bersifat dasar. Diperlukan penguatan metode yang adaptif, dukungan personal, serta pengembangan relasi sosial agar retensi dapat terjaga secara berkelanjutan dalam pendidikan nonformal berbasis komunitas. It is necessary to further understand and explore the continuity of participants’ involvement in community-based training programs, particularly in the context of non-formal education. This research stems from the phenomenon of declining consistency in participant attendance in the volunteer guide training program at Klab Edukator Sahabat Museum Konperensi Asia Afrika (SMKAA), which poses a challenge in maintaining the sustainability of community activities. The purpose of this study is to examine the management’s understanding of retention issues, identify the factors causing low continuity of participation, describe the efforts made, understand participants’ perspectives on management strategies, and explore obstacles and development plans for the training program. This study employed a qualitative approach with a case study method, using in-depth interviews, observations, and document analysis. The findings show that the management is aware of the importance of participant retention, but the evaluation system remains basic and unstructured. Low continuity of participation is influenced by limited competence and weak social bonds, despite participants having strong initial motivation. Retention efforts have been carried out through interactive practices, and online communication, but these remain technical, one-way, and lack consistent mentoring and formal appreciation. Participants view the support provided by management as fairly open and acknowledge that training improves their skills, but follow-up on feedback is not concrete, mentoring is limited, and social bonds remain weak. The main challenges lie in academic and social integration. This study concludes that the continuity of participation at SMKAA is hindered because retention strategies are still basic. Strengthening adaptive methods, providing personal support, and developing social relations are needed to ensure sustainable retention in community-based non-formal education

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Item Type:	Thesis (S1)
Additional Information:	https://scholar.google.com/citations?view_op=new_profile&hl=en ID SINTA Dosen Pembimbing: Yanti Shantini: 5994917 Eko Sulistiono: 6722048
Uncontrolled Keywords:	Pelatihan komunitas, Pendidikan nonformal, Keberlanjutan partisipasi, Klab Edukator SMKAA. Community training, Non-formal education, Participation sustainability, Klab Edukator SMKAA.
Subjects:	L Education > L Education (General) L Education > LB Theory and practice of education
Divisions:	Fakultas Ilmu Pendidikan > Pendidikan Masyarakat-S1
Depositing User:	Raden Yasmin Qurratu 'Ain
Date Deposited:	25 Sep 2025 16:11
Last Modified:	25 Sep 2025 16:11
URI:	http://repository.upi.edu/id/eprint/140779

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