Kania Nurul Hanifah, - (2024) PENGARUH PROFESIONALITAS TENAGA PENDIDIK TERHADAP KEPUASAN LAYANAN PEMBELAJARAN DI SEKOLAH STAF DAN PIMPINAN PERTAMA (SESPIMMA) LEMDIKLAT POLRI. S1 thesis, Universitas Pendidikan Indonesia.
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Abstract
Penelitian ini dilakukan atas dasar pentingnya profesionalitas tenaga pendidik bagi suatu lembaga pendidikan. Tujuan dari penelitian ini dilakukan untuk mengidentifikasi gambaran profesionalitas tenaga pendidikan, gambaran kepuasan layanan pembelajaran, dan untuk mengetahui pengaruh profesionalitas tenaga pendidik terhadap kepuasan layanan pembelajaran di Sekolah Staf dan Pimpinan Pertama (Sespimma) Lemdiklat Polri. Metode yang digunakan pada penelitian ini adalah metode deskriptif dengan pendekatan kuantitatif dan teknik pengumpulan data menggunakan kuesioner serta teknik sampel representative keseluruhan populasi yaitu peserta didik Sespimma Lemdiklat Polri Angkatan 71 sebanyak 100 responden. Teknik Analisa data yang digunakan adalah analisis Structural Equation Modeling (SEM) dengan menggunakan software SmartPLS 4.0. Hasil temuan dalam penelitian ini menunjukkan bahwa gambaran profesionalitas tenaga pendidik dalam kategori sangat baik dengan nilai Weight Means Score sebesar 3,74. Sedangkan gambaran kepuasan layanan pembelajaran dalam kategori sangat puas dengan nilai Weight Means Score sebesar 3,69. Berdasarkan pengujian hipotesis menunjukkan nilai t-statistik sebesar 40,770 > 1,96 dengan signifikansi 0,000 < 0,05 yang memberikan bukti kuat untuk menolak hipotesis nol dan menunjukkan hasil yang diperoleh dari sampel sangat signifikan secara statistik. Artinya, bahwa terdapat pengaruh yang signifikan antara profesionalitas tenaga pendidik terhadap kepuasan layanan pembelajaran di Sespimma Lemdiklat Polri. This research was conducted on the basis of the importance of the professionalism of teaching staff for an educational institution. The aim of this research was to determine the description of the professionalism of educational staff, the description of satisfaction with learning services, and to determine the influence of the professionalism of teaching staff on satisfaction with learning services at the Sekolah Staf dan Pimpinan Pertama (Sespimma) Lemdiklat Polri. The method used in this research is a descriptive method with a quantitative approach and data collection techniques using questionnaires and a representative sampling technique for the entire population, namely students of Sespimma Lemdiklat Polri Batch 71 with a total of 100 respondents. The data analysis technique used is Structural Equation Modeling (SEM) analysis using SmartPLS 4.0 software. The findings in this research show that the description of the professionalism of teaching staff is in the very good category with a Weight Means Score of 3.74. Meanwhile, the description of learning service satisfaction in the very satisfied category is with a Weight Means Score of 3.69. Based on hypothesis testing, it shows a t-statistic value of 40.770 > 1.96 with a significance of 0.000 < 0.05 which provides strong evidence to reject the null hypothesis and shows the results obtained from the sample are very statistically significant. This means that there is a significant influence between the professionalism of teaching staff on satisfaction with learning services at the Sespimma Lemdiklat Polri.
| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | Link Google Scholar: https://scholar.google.com/citations?view_op=list_works&hl=id&authuser=3&user=_7StG9kAAAAJ ID SINTA Dosen Pembimbing: Dedy Achmad Kurniady : 5993195 Taufani Chusnul Kurniatun : 6043062 |
| Uncontrolled Keywords: | Profesionalitas Tenaga Pendidik, Kepuasan Layanan Pembelajaran |
| Subjects: | L Education > L Education (General) L Education > LB Theory and practice of education > LB2300 Higher Education L Education > LC Special aspects of education |
| Divisions: | Fakultas Ilmu Pendidikan > Administrasi Pendidikan |
| Depositing User: | Kania Nurul Hanifah |
| Date Deposited: | 11 Sep 2024 03:21 |
| Last Modified: | 11 Sep 2024 03:21 |
| URI: | http://repository.upi.edu/id/eprint/123830 |
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