Items where Author is "Yuliawati, Yupi"

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Thesis

Yuliawati, Yupi (2011) PENGARUH KUALITAS JASA TERHADAP NILAI PELANGGAN SERTA DAMPAKNYA TERHADAP CITRA PT.POS SEBAGAI PENYEDIA JASA KURIR: Survei Pada Pelanggan EMS PT.Pos Kota Bandung. S2 thesis, Universitas Pendidikan Indonesia.

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