Antiningtyas Nur Oktaviani, - (2022) PENGARUH KUALITAS FASILITAS TERHADAP KEPUASAN PENGUNJUNG DI KARANG SETRA WATERLAND BANDUNG. S1 thesis, Universitas Pendidikan Indonesia.
Abstract
The purpose of this research is to analyze out how much influence the
facilities have on visitor satisfaction at Karang Setra Waterland Bandung. This
study analyzesthe direct and indirect effects of facility quality on visitor satisfaction
using correlation. The method used in this research is descriptive quantitative
method with a total of 135 respondents distributed in the form of a questionnaire
using Google Form. The sampling technique used is convenience sampling with a
population of visitors to Karang Setra Waterland Bandung. This study used a pilot
test with as many as 30 respondents. Furthermore, data analysis and hypothesis
testing were carried out using multiple linear regression. The results of this study
indicate that there is an influence between the quality of facilities and visitor
satisfaction at Karang Setra Waterland Bandung, with a large percentage of 61,7%
(influential/strong). Where the quality of the facilities provided at Karang Setra
Waterland Bandung is quite good in meeting the needs of visitors.
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| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | ID Sinta Dosen Pembimbing: REIZA MIFTAH WIRAKUSUMA 5989830 SRI MARHANAH 5993537 |
| Uncontrolled Keywords: | Fasilitas wisata, Kepuasan, Waterpark |
| Subjects: | L Education > L Education (General) |
| Divisions: | Fakultas Pendidikan Ilmu Pengetahuan Sosial > Manajemen Resort & Leisure |
| Depositing User: | Antiningtyas Nur Oktaviani |
| Date Deposited: | 25 Oct 2022 04:00 |
| Last Modified: | 25 Oct 2022 04:00 |
| URI: | http://repository.upi.edu/id/eprint/85329 |
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