Farhan Maulana, - (2019) PENGARUH LINGKUNGAN KERJA SOSIAL DAN KEPUASAN KERJA TERHADAP LOYALITAS KARYAWAN PT. REZEKI JAYA MAKMUR SENTOSA DI CIAMIS. S1 thesis, Universitas Pendidikan Indonesia.
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Abstract
ABSTRAK Farhan Maulana (1500408), “Pengaruh Lingkungan Kerja Sosial dan Kepuasan Kerja Terhadap Loyalitas Karyawan PT. Rezeki Jaya Makmur Sentosa di Ciamis”. dibawah bimbingan Dra. Hj. Sumiyati, M.Si. dan Drs. Girang Razati, M.Si. Permasalahan loyalitas karyawan masih menjadi perhatian utama dalam perusahaan. Hal ini dikarenakan masih banyak orang meneliti selama setengah dekade bahwa komponen utama loyalitas mencakup keyakinan kuat, penerimaan tujuan organisasi, rela mengerahkan usaha yang cukup atas nama organisasi dan keinginan untuk mempertahanan keanggotaan dalam organisasi. Karyawan yang mempunyai loyalitas pada pekerjaannya akan bekerja lebih efektif dan efesien sehingga bisa mengoptimalkan kinerjanya dan menghasilkan output yang baik berupa produk dan jasa. Loyalitas karyawan menjadi masalah yang hampir terjadi pada setiap jenis perusahaan baik jasa maupun manufaktur diberbagai negara. Mulai dari industri pariwisata, industri restoran, industri pendidikan, industri kesehatan, dan lain-lain. Rendahnya loyalitas karyawan terhadap perusahaan ditandai dengan menurunnya kinerja, meningkatnya absensi dan turnover karyawan. Hal ini terjadi pada PT. Rezeki Jaya Makmur Sentosa di Ciamis dimana tingkat loyalitas karyawan mengalami penurunan pada setiap tahunnya, terutama pada tahun 2014-2018. Tentunya hal ini jauh dari harapan perusahaan yang menginginkan para karyawannya memiliki loyalitas yang tinggi. Penelitian ini bertujuan untuk memperoleh (1) gambaran lingkungan kerja sosial, (2) gambaran kepuasan kerja, (3) gambaran loyalitas karyawan, (4) pengaruh lingkungan kerja sosial terhadap loyalitas karyawan, dan (5) pengaruh kepuasan terhadap loyalitas karyawan (6) pengaruh lingkungan kerja sosial dan kepuasan kerja terhadap loyalitas karyawan. Penelitian ini menggunakan metode deskriptif dan verifikatif, dengan metode explanatory survey. Adapun teknik sampel yang digunakan yaitu sampel jenuh yang berjumlah 36 orang. Teknik analisis data yang digunakan adalah regresi linear berganda. Gambaran loyalitas karyawan tinggi. Hasil penelitian terhadap pengujian hipotesis dapat diketahui bahwa lingkungan kerja sosial memiliki pengaruh sebesar 70,6% terhadap loyalitas karyawan, sedangkan kepuasan kerja memiliki pengaruh sebesar 63,3% terhadap loyalitas karyawan, serta lingkungan kerja sosial dan kepuasan kerja memiliki pengaruh sebesar 73,5% terhadap loyalitas karyawan. Dari hasil pengujian hipotesis dapat diketahui bahwa lingkungan kerja sosial dan kepuasan kerja memiliki pengaruh yang positif terhadap loyalitas karyawan. Kata kunci: Lingkungan Kerja Sosial, Kepuasan Kerja, Loyalitas Karyawan ABSTRACT Farhan Maulana (1500408), "The Effect of Social Work Environment and Job Satisfaction on Employee Loyalty of PT. Rezeki Jaya Makmur Sentosa in Ciamis". under the guidance of Dra. Hj. Sumiyati, M.Si. and Drs. Girang Razati, M.Si. The problem of employee loyalty is still the main concern in the company. It is because there are still many people researching for half a decade that the main components of loyalty include strong beliefs, acceptance of organizational goals, willing to mobilize considerable effort on behalf of the organization and a desire to maintain membership in the organization. Employees who have loyalty to their work will work more effectively and efficiently so that they can optimize their performance and produce good output in the form of products and services. Employee loyalty is a problem that almost happened in every type of company both services and manufacturing in various countries. Starting from the tourism industry, restaurant industry, education industry, health industry, and others. The low employee loyalty toward the company is characterized by decreasing performance, increasing attendance and employee turnover. This occurred to PT. Rezeki Jaya Makmur Sentosa in Ciamis, where the level of employee loyalty has decreased every year, especially in 2014-2018. Certainly, this is far from the expectations of companies who want their employees to have high loyalty. This study aims to obtain (1) a description of the social work environment, (2) a description of job satisfaction, (3) a description of employee loyalty, (4) the influence of the social work environment on employee loyalty, and (5) the effect of satisfaction on employee loyalty (6) the effect of social work environment and job satisfaction on employee loyalty. This research uses descriptive and verification methods, with an explanatory survey method. The sampling technique used is a saturation sample which consisted of 36 people. The data analysis technique used is multiple linear regression. A description of the social work environment is good. A description of job satisfaction is high. A description of employee loyalty is high. The results of the hypothesis testing can be seen that the social work environment has an effect on 70.6% on employee loyalty, while job satisfaction has an effect on 63.3% on employee loyalty, as well as the social work environment and job satisfaction has an effect 73.5% on employee loyalty. From the result of this hypothesis testing, it can be seen that the social work environment and job satisfaction have a positive effect on employee loyalty. Keywords: social work environment, job satisfaction, employee loyalty
| Item Type: | Thesis (S1) |
|---|---|
| Uncontrolled Keywords: | Lingkungan Kerja Sosial, Kepuasan Kerja, Loyalitas Karyawan |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Fakultas Pendidikan Ekonomi dan Bisnis > Pendidikan Manajemen Bisnis |
| Depositing User: | Farhan Maulana |
| Date Deposited: | 31 Jan 2020 06:44 |
| Last Modified: | 31 Jan 2020 06:44 |
| URI: | http://repository.upi.edu/id/eprint/45707 |
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