PENGARUH FASILITAS PARIWISATA DAN LAYANAN MUSEUM GEDUNG JUANG 45 TERHADAP MINAT KUNJUNGAN WISATAWAN DI KABUPATEN BEKASI, JAWA BARAT

    Nabila Indah Ernawan, - and Rifqi Asy'ari, - and Oman Sukirman, - (2025) PENGARUH FASILITAS PARIWISATA DAN LAYANAN MUSEUM GEDUNG JUANG 45 TERHADAP MINAT KUNJUNGAN WISATAWAN DI KABUPATEN BEKASI, JAWA BARAT. S1 thesis, Universitas Pendidikan Indonesia.

    Abstract

    Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh fasilitas pariwisata dan layanan Museum Gedung Juang 45 terhadap minat kunjungan wisatawan di Kabupaten Bekasi, Jawa Barat. Permasalahan yang diangkat dalam penelitian ini berfokus pada rendahnya tingkat kunjungan wisatawan secara berulang ke museum, yang diduga dipengaruhi oleh kualitas fasilitas dan layanan yang tersedia. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner kepada 68 responden yang pernah mengunjungi Museum Gedung Juang 45. Teknik analisis data yang digunakan adalah regresi linear berganda untuk menguji pengaruh masing-masing variabel secara parsial dan simultan terhadap minat kunjungan wisatawan. Hasil penelitian menunjukkan bahwa baik fasilitas pariwisata maupun layanan museum berpengaruh secara positif dan signifikan terhadap minat kunjungan wisatawan, baik secara parsial maupun simultan. Fasilitas yang mencakup kenyamanan ruang, ketersediaan informasi, dan sarana pendukung lainnya terbukti mampu meningkatkan ketertarikan pengunjung. Demikian pula, layanan seperti keramahan petugas, kemudahan akses informasi, dan kualitas pelayanan turut menjadi faktor penting dalam membentuk kepuasan dan minat kunjungan. Kesimpulannya, peningkatan kualitas fasilitas dan layanan di Museum Gedung Juang 45 merupakan strategi yang efektif dalam menarik lebih banyak wisatawan serta mendorong kunjungan berulang. This research aims to determine the extent to which tourism facilities and services at Museum Gedung Juang 45 influence tourists' visit interest in Bekasi Regency, West Java. The main problem addressed in this study is the relatively low rate of repeat visits, which is suspected to be influenced by the quality of facilities and services provided by the museum. This study employs a quantitative approach using survey methods through the distribution of questionnaires to 68 respondents who have visited Museum Gedung Juang 45. The data were analyzed using multiple linear regression to examine the partial and simultaneous effects of the independent variables on tourists' visit interest. The findings show that both tourism facilities and museum services have a positive and significant influence on visit interest, both individually and jointly. Facilities such as comfortable spaces, information availability, and supporting infrastructure contribute significantly to increasing tourist interest. Likewise, services including staff hospitality, ease of access to information, and overall service quality play a crucial role in shaping visitor satisfaction and interest. In conclusion, improving the quality of facilities and services at Museum Gedung Juang 45 is an effective strategy for attracting more tourists and encouraging repeat visits.

    Baca Full Text klik disini
    [thumbnail of S_IPAR_2106228_Title.pdf] Text
    S_IPAR_2106228_Title.pdf
    Download (570kB)
    [thumbnail of S_IPAR_2106228_Chapter 1.pdf] Text
    S_IPAR_2106228_Chapter 1.pdf
    Download (290kB)
    [thumbnail of S_IPAR_2106228_Chapter 2.pdf] Text
    S_IPAR_2106228_Chapter 2.pdf
    Restricted to Staf Perpustakaan
    Download (411kB)
    [thumbnail of S_IPAR_2106228_Chapter 3.pdf] Text
    S_IPAR_2106228_Chapter 3.pdf
    Download (594kB)
    [thumbnail of S_IPAR_2106228_Chapter 4.pdf] Text
    S_IPAR_2106228_Chapter 4.pdf
    Restricted to Staf Perpustakaan
    Download (1MB)
    [thumbnail of S_IPAR_2106228_Chapter 5.pdf] Text
    S_IPAR_2106228_Chapter 5.pdf
    Download (156kB)
    [thumbnail of S_IPAR_2106228_Appendix.pdf] Text
    S_IPAR_2106228_Appendix.pdf
    Restricted to Staf Perpustakaan
    Download (2MB)
    Official URL: https://repository.upi.edu/
    Item Type: Thesis (S1)
    Additional Information: https://scholar.google.com/citations?hl=id&user=6b28e8kAAAAJ&scilu=&scisig=ACUpqDcAAAAAaJoDw-i_DlJ5swW06NMxhrJYEyQ&gmla=AH8HC4w4Ekj9h1qPdMwPJ-ntFL959mfzPWi4fj5VORv1iie9bouX1NsNtMTl0E9ox4kt8rDOZjo9IsWVREwGX4G-q7AKdC6WK8sII6B6SHsSZbafaNFAmJlJlw_8Zw&sciund=10460130732130897107 ID SINTA Dosen Pembimbing: Rifqi Asy'ari: 6931753 Oman Sukirman: 5992874
    Uncontrolled Keywords: Fasilitas, Layanan, Minat Kunjungan, Museum, Pelestarian Budaya. Facilities, Services, Visitor Interest, Museum, Cultural Preservation.
    Subjects: L Education > L Education (General)
    Divisions: UPI Kampus Sumedang > S1 Industri Pariwisata
    Depositing User: Nabila Indah Ernawan
    Date Deposited: 19 Aug 2025 02:16
    Last Modified: 19 Aug 2025 02:16
    URI: http://repository.upi.edu/id/eprint/135426

    Actions (login required)

    View Item View Item