Fitria Nurfajar, - (2021) PENGARUH BEBAN KERJA DAN LINGKUNGAN KERJA TERHADAP TURNOVER INTENTION KARYAWAN DIV PEMASARAN PT ARTA BOGA CEMERLANG CAB. BANDUNG. S1 thesis, Universitas Pendidikan Indonesia.
![[img]](http://repository.upi.edu/style/images/fileicons/text.png) |
Text
S_MBS_1601947_Title.pdf Download (433kB) |
|
Text
S_MBS_1601947_Chapter1.pdf Download (239kB) |
|
Text
S_MBS_1601947_Chapter2.pdf Restricted to Staf Perpustakaan Download (587kB) |
|
Text
S_MBS_1601947_Chapter3.pdf Download (545kB) |
|
Text
S_MBS_1601947_Chapter4.pdf Restricted to Staf Perpustakaan Download (749kB) |
|
Text
S_MBS_1601947_Chapter5.pdf Download (69kB) |
|
Text
S_MBS_1601947_Appendix.pdf Restricted to Staf Perpustakaan Download (2MB) |
Abstract
Permasalahan tingginya tingkat turnover intention masih banyak terdapat di perusahaan jasa baik itu milik negara maupun swasta. Seringkali perusahaan menemukan hambatan dalam setiap proses produksinya. Salah satu hambatan yang ada ialah keinginan pindah kerja (turnover intention) yang berakhir pada keputusan karyawan untuk keluar dari perusahaan. Salah satu perusahaan yang mengalami peningkatan turnover intention adalah PT. Arta Boga Cemerlang Bandung. Ada beberapa strategi untuk menurunkan tingkat turnover intention dengan menurunkan beban kerja dan meningkatkan lingkungan kerja. Penelitian ini bertujuan untuk memperoleh (1) gambaran lingkungan kerja, (2) gambaran beban kerja, (3) tingkat turnover intention, (4) pengaruh lingkungan kerja terhadap turnover intention, (5) pengaruh beban kerja terhadap turnover intention. Penelitian ini menggunakan metode kuantitatif. Teknik sampel yang digunakan adalah sampe jenuh sebanyak 57 orang karyawan. Teknik analisis data yang digunakan adalah regresi linier berganda dengan perangkat lunak computer SPSS versi 25.0. hasil penelitian dapat diketahui bahwa (1) lingkungan kerja berada pada kategori kondusif, (2) beban kerja berada pada kategori tinggi, (3) turnover intention pada kategori tinggi. (4) Lingkungan kerja memiliki pengaruh sebesar 52,4% terhadap turnover intention, (5) beban kerja memiliki pengaruh sebesar 65,9%, dan (6) pengaruh beban kerja dan lingkungan kerja terhadap turnover intention adalah 57,4%. Dari hasil pengujian hipotesis, dapat diketahui bahwa beban kerja dan lingkungan kerja berpengaruh terhadap turnover intention. Berdasarkan hasil penelitian disarankan agar perusahaan dapat meningkatkan lingkungan kerja pada aspek lingkungan kerja non fisik, memperbaiki beban kerja pada aspek beban usaha mental, dan menurunkan turnover intention pada aspek intent to quit (niat untuk keluar), seperti meningkatkan kualitas pelayanan dengan memahami dan memperlakukan karyawan dengan tepat. Implikasi dari penelitian terhadap pendidikan bisnis yaitu perbaikan beban kerja, lingungan kerja dinilai akan menurunkan turnover intention dosen, staf dan mahasiswa. The problem with the high level of turnover intention is that there are still many service companies, both state-owned and private. Often companies encounter obstacles in each of their production processes. One of the obstacles is the desire to change jobs (turnover intention) which ends in the employee's decision to leave the company. One company that has experienced an increase in turnover intention is PT. Arta Boga Cemerlang Bandung. There are several strategies to reduce turnover intention by reducing workloads and improving the work environment. This study aims to obtain (1) an overview of the work environment, (2) an overview of workload, (3) the level of turnover intention, (4) the effect of work environment on turnover intention, (5) the effect of workload on turnover intention. This research uses quantitative methods. The sample technique used is saturated sampe as many as 57 employees. The data analysis technique used is multiple linear regression with SPSS version 25.0 computer software. The research results show that (1) the work environment is in the conducive category, (2) the workload is in the high category, (3) turnover intention is in the high category. (4) The work environment has an effect of 52.4% on turnover intention, (5) the workload has an effect of 65.9%, and (6) the effect of work environment and workload on turnover intention is 57.4%. From the results of hypothesis testing, it can be seen that the work environment and workload affect turnover intention. Based on the results of the study, it is suggested that companies can improve the work environment in non-physical aspects of the work environment, improve workload on mental business load aspects, and reduce turnover intention in the intent to quit aspects, such as improving service quality by understanding and treating employees. appropriately. The implications of research on business education are improving workload, work environment is considered to reduce the turnover intention of lecturers, staff and students.
| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | ID SINTA Dosen Pembimbing: Hari Mulyadi: 5984810 Bambang Widjajanta: 5984870 |
| Uncontrolled Keywords: | Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Turnover Intention Karyawan Div Pemasaran Pt Artaboga Cemerlang Cab.Bandung The Effect of Workload and Work Environment on Turnover intention of Employees of Marketing Division of Pt Arta Boga Cemerlang Cab. Bandung |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor L Education > L Education (General) |
| Divisions: | Fakultas Pendidikan Ekonomi dan Bisnis > Pendidikan Manajemen Bisnis |
| Depositing User: | Fitria Nurfajar |
| Date Deposited: | 03 Apr 2024 07:47 |
| Last Modified: | 03 Apr 2024 07:47 |
| URI: | http://repository.upi.edu/id/eprint/116588 |
Actions (login required)
 |
View Item |