Items where Author is "Pratiwi, Yuri Puspita"

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Thesis

Pratiwi, Yuri Puspita (2015) UPAYA MENINGKATKAN KEPUASAN TAMU MELALUI SERVICE ENCOUNTER QUALITY DI KOTA BUKIT INDAH PLAZA HOTEL PURWAKARTA. S1 thesis, Universitas Pendidikan Indonesia.

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