Items where Author is "Pratiwi, Anita"

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Thesis

Pratiwi, Anita (2014) PENGARUH SERVICE ENCOUNTER QUALITY TERHADAP KEPUASAN TAMU BISNIS GRAND ZURI HOTEL BSD CITY : Survei pada Tamu Bisnis yang Menggunakan Full Board Meeting Package di Grand Zuri Hotel BSD City. S1 thesis, Universitas Pendidikan Indonesia.

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