Items where Author is "Perdana, Mokhamad Zorgy Fhasa"

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Perdana, Mokhamad Zorgy Fhasa (2016) PENGARUH CUSTOMER ORIENTATION OF SERVICE EMPLOYEE MELALUI PROGRAM “WOW 5ERVICE” TERHADAP CUSTOMER RETENTION DI HOTEL GINO FERUCI KEBONJATI BANDUNG. S1 thesis, Universitas Pendidikan Indonesia.

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