Items where Author is "Lutfi Purnama, Sendy"

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    Lutfi Purnama, Sendy (2014) PENGARUH SERVICE ENCOUNTER TERHADAP LOYALITAS PELANGGAN DI HOTEL GUMILANG REGENCY BANDUNG (Survei terhadap Tamu Individu yang Menginap di Hotel Gumilang Regency. S1 thesis, Univeritas Pendidikan Indonesia.

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