Items where Author is "Indriani Apsari, -"

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Indriani Apsari, - (2008) PENGARUH PROGRAM SERVICE RECOVERY SRIWIJAYA AIR TERHADAP NILAI PELANGGAN SERTA DAMPAKNYA PADA KEPUASAN : Survei pada Penumpang Pesawat Sriwijaya Air Rute Bandung-Surabaya di Bandara Husein Sastranegara. S1 thesis, Universitas Pendidikan Indonesia.

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