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Hifzhil Rahman, - (2024) PENGARUH RELATIONSHIP QUALITY DAN QUALITY OF CHANNEL INTEGRATION TERHADAP CUSTOMER ENGAGEMENT: Studi pada Pelanggan Ortuseight. S2 thesis, Universitas Pendidikan Indonesia.
Hifzhil Rahman, - (2022) Pengaruh Omnichannel Service Quality dan Customer Relationship Management terhadap Customer Engagement (Studi pada Pelanggan Cottonink). S1 thesis, Universitas Pendidikan Indonesia.