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    Makruf, Imam (2014) MANAJEMEN MUTU LAYANAN AKADEMIK BERBASIS TEKNOLOGI INFORMASI DAN KOMUNIKASI (TIK) DI PERGURUAN TINGGI AGAMA ISLAM NEGERI : Studi Kasus di IAIN Surakarta dan STAIN Salatiga. eprint_fieldopt_thesis_type_phd thesis, Universitas Pendidikan Indonesia.
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