?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aulast=-&rft.au=-%2C+Khairinnisaa&rft.aufirst=Khairinnisaa&rft.date=28+August+2014&rft.inst=Universitas+Pendidikan+Indonesia&rft.title=UPAYA+MENINGKATKAN+LOYALITAS+TAMU+MELALUI+CUSTOMER+EXPERIENCE+DI+HOTEL+NOVOTEL+BOGOR+GOLF+RESORT+%26+CONVENTION+CENTER+%3ASurvei+Terhadap+Member+Accor+Advantage+Plus+yang+Menginap+di+Hotel+Novotel+Bogor+Golf+%26+Convention+Center%3A&rft.degree=S1