Ibrahim, - (2023) EFEKTIVITAS ELECTRONIC WORD OF MOUTH DAN INFORMATION QUALITY TERHADAP ELECTRONIC LOYALTY. S1 thesis, Universitas Pendidikan Indonesia.
This is the latest version of this item.
Abstract
Ibrahim 170945 "Effectiveness of Electronic Word of Mouth and Information Quality on Electronic Loyalty (Study on Bukalapak Customers in Indonesia)" Under the Guidance ofxDr. Lili Adi Wibowo,xS.Pd., S.Sos., M.M. and Dr. Puspo Dewi Dirgantari, S.Pd., MT., MM. This study aims to obtain a description and influence of electronic word of mouth and information qualityxon electronic loyalty to bukalapak customers in Indonesia. The type of research used is descriptive verification. The method used is simple random sampling with a sample size of 200 respondents. The analysis technique of this research is structural equation model (sem) analysis using the amos for windows program. The findings of this study indicate that the description of electronic word of mouth and information quality on electronic loyalty is in the good category, has a positive and significant effect. The findings in this study confirm that the presence of electronic word of mouth and information quality in bukalapak e-commerce is able to increase the level of electronic loyalty of bukalapak users. Keywords: electronic word of mouth, information quality, electronic loyalty
![[img]](http://repository.upi.edu/style/images/fileicons/text.png) |
Text
S_MBS_1700945_Title.pdf Download (1MB) |
|
Text
S_MBS_1700945_Chapter1.pdf Download (839kB) |
|
Text
S_MBS_1700945_Chapter2.pdf Restricted to Staf Perpustakaan Download (1MB) |
|
Text
S_MBS_1700945_Chapter3.pdf Download (1MB) |
|
Text
S_MBS_1700945_Chapter4.pdf Restricted to Staf Perpustakaan Download (1MB) |
|
Text
S_MBS_1700945_Chapter5.pdf Download (253kB) |
|
Text
S_MBS_1700945_Appendix.pdf Restricted to Staf Perpustakaan Download (6MB) |
| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | sinta dosen: https://sinta.kemdikbud.go.id/authors/profile/5980376 https://sinta.kemdikbud.go.id/authors/profile/5984836 googleschoolar: https://scholar.google.com/citations?user=A3MqYLwAAAAJ&hl=id |
| Uncontrolled Keywords: | Electronic Word Of Mouth, Information Quality, Electronic Loyalty |
| Subjects: | L Education > L Education (General) |
| Divisions: | Fakultas Pendidikan Ekonomi dan Bisnis > Pendidikan Manajemen Bisnis |
| Depositing User: | Ibrahim |
| Date Deposited: | 11 May 2023 07:28 |
| Last Modified: | 11 May 2023 07:28 |
| URI: | http://repository.upi.edu/id/eprint/90175 |
Available Versions of this Item
Actions (login required)
 |
View Item |