Purnami, Rahayu Sri (2013) PENGARUH KEPUASAN KERJA DAN KOMITMEN ORGANISASIONAL TERHADAP PERILAKU KEWARGAAN ORGANISASIONAL SERTA IMPLIKASINYA TERHADAP KINERJA PEGAWAI ADMINISTRASI POLITEKNIK KOMPUTER NIAGA LPKIA BANDUNG. S2 thesis, Universitas Pendidikan Indonesia.
|
Text
T_MMB_1103377_title.pdf Download (350kB) | Preview |
|
|
Text
T_MMB_1103377_abstract.pdf Download (400kB) | Preview |
|
|
Text
T_MMB_1103377_tableofcontent.pdf Download (280kB) | Preview |
|
|
Text
T_MMB_1103377_chapter1.pdf Download (301kB) | Preview |
|
![[img]](http://repository.upi.edu/style/images/fileicons/text.png) |
Text
T_MMB_1103377_chapter2.pdf Restricted to Staf Perpustakaan Download (455kB) |
|
|
Text
T_MMB_1103377_chapter3.pdf Download (740kB) | Preview |
|
|
Text
T_MMB_1103377_chapter4.pdf Restricted to Staf Perpustakaan Download (916kB) |
|
|
Text
T_MMB_1103377_chapter5.pdf Download (247kB) | Preview |
|
|
Text
T_MMB_1103377_bibliography.pdf Download (188kB) | Preview |
|
|
Text
T_MMB_1103377_appendix.pdf Restricted to Staf Perpustakaan Download (964kB) |
Abstract
Penelitian ini membahas mengenai Pengaruh Kepuasan Kerja dan Komitmen Organisasional terhadap Perilaku Kewargaan Organisasional dan Implikasinya terhadap Kinerja Pegawai Administrasi Politeknik Komputer Niaga LPKIA (PKN-LPKIA) Bandung, yang bertujuan untuk menganalisis dan memperoleh gambaran empiris mengenai pengaruh tingkat kepuasan kerja pegawai terhadap perilaku kewargaan organisasional (OCB), pengaruh tingkat komitmen organisasional terhadap perilaku kewargaan organisasional (OCB), pengaruh tingkat kepuasan kerja pegawai terhadap kinerja, pengaruh tingkat komitmen organisasional terhadap kinerja, pengaruh tingkat perilaku kewargaan organisasional (OCB) terhadap kinerja. PKN-LPKIA saat ini dituntut memenangkan persaingan karena peningkatan jumlah perguruan tinggi negeri maupun swasta. Hal tersebut dapat tercapai bila para individu dalam organisasi bersedia untuk melakukan tugas yang tidak hanya tercantum dalam deskripsi pekerjaan mereka dan memperlihatkan perilaku “kewargaan yang baik”. Perilaku kewargaan organisasional (organizational citizenship behavior-OCB) adalah perilaku pilihan yang tidak menjadi bagian dari kewajiban kerja formal seorang karyawan, namun mendukung berfungsinya organisasi tersebut secara efektif. Jenis penelitian yang digunakan adalah jenis metode penelitian eksplanatori atau explanatory research atau penelitian pengujian hipotesis. Data diperoleh melalui kuesioner, wawancara dan observasi di Politeknik Komputer Niaga LPKIA. Hasil pengumpulan data dengan sumber data primer, dengan sampel sebanyak 40 responden dan metode analisis yang digunakan adalah dengan analisis jalur menggunakan Partial Least Square.Hasil penelitian menunjukkan bahwa tidak terdapat pengaruh positif dari kepuasan kerja terhadap perilaku kewargaan organisasional, terdapat pengaruh positif dari komitmen organisasional terhadap perilaku kewargaan organisasional, tidak terdapat pengaruh positif dari kepuasan kerja terhadap kinerja pegawai, tidak terdapat pengaruh positif dari komitmen organisasional terhadap kinerja pegawai, terdapat pengaruh positif dari perilaku kewargaan organisasional terhadap kinerja pegawai. This study discusses the effect of Job Satisfaction and Organizational Commitment on Organizational Citizenship Behavior and Its Implications on performance of LPKIA administration staff at Polytechnic of Computer & Commerce (PKN-LPKIA) Bandung, which aims to analyze and obtain the empirical description of the influence level of employee satisfaction on organizational citizenship behavior-OCB, the influence of organizational commitment level on organizational citizenship behavior-OCB, the influence of employee satisfaction level on the performance, the influence of organizational commitment level to performance, the influence of organizational citizenship behavior-OCB level on the performance. PKN-LPKIA currently is required to win the competition because of an increasing number of public and private universities. This can be achieved if the individuals in the organization are willing to perform tasks that are not only listed in their job descriptions and show the behavior of "good citizenship". Organizational citizenship behavior-OCB is a behavioral choice which is not only as a part of an employee's formal job requirement but also as a support to function effective organization. This type of research is a kind of explanatory research methods called as explanatory research or research hypothesis testing. Data were obtained through questionnaires, interviews and observations at Polytechnic of Computer & Commerce LPKIA. Results of data collection with the primary data source, a sample of 40 respondents and methods of analysis used are the path analysis using Partial Least Square.The results show that there is no positive effect of job satisfaction on organizational citizenship behavior; there is a positive influence of organizational commitment on organizational citizenship behavior; there is no positive effect of job satisfaction on employee performance; there is no positive effect of organizational commitment on employee performance; there is a positive effect of organizational citizenship behavior on employee performance.
| Item Type: | Thesis (S2) |
|---|---|
| Subjects: | ?? TMMB ?? |
| Divisions: | ?? TMMB ?? |
| Depositing User: | DAM STAF Editor |
| Date Deposited: | 30 Sep 2013 03:36 |
| Last Modified: | 30 Sep 2013 03:36 |
| URI: | http://repository.upi.edu/id/eprint/1906 |
Actions (login required)
 |
View Item |