PENGARUH SERVANT LEADERSHIP DAN KEADILAN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI: Studi pada Pegawai di Upt Puskesmas Bl. Limbangan

    Galang Semesta Fauzi, - and Edi Suryadi, - and Askolani, - (2025) PENGARUH SERVANT LEADERSHIP DAN KEADILAN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI: Studi pada Pegawai di Upt Puskesmas Bl. Limbangan. S2 thesis, Universitas Pendidikan Indonesia.

    Abstract

    Penelitian ini dilatarbelakangi oleh rendahnya tingkat Organizational Citizenship Behavior (OCB) yang dimiliki oleh pegawai di Puskesmas Limbangan. Penelitian ini bertujuan untuk mengetahui sejauh mana gaya kepemimpinan Servant Leadership (X1), Keadilan Organisasi (X2) dan Kepuasan Kerja (M) menjadi solusi terhadap masalah Organizational Citizenship Behavior (Y). Metode penelitian yang digunakan adalah survei eksplanatori dengan menggunakan kuesioner sebagai alat pengumpul data. Populasi dalam penelitian adalah pegawai di UPT Puskesmas Bl.Limbangan, dan sampel dalam penelitian ini adalah sebanyak 85 responden yang diperoleh dari pengambilan sampel dengan menggunakan Teknik nonprobability sampling. Teknik analisis data menggunakan SEM-PLS dibantu dengan program SMART PLS 4. Hasil penelitian menunjukkan bahwa Servant Leadership tidak berpengaruh secara positif dan signifikan terhadap kepuasan kerja. Servant Leadership tidak berpengaruh positif dan signifikan terhadap OCB. Keadilan Organisasi berpengaruh secara positif dan signifikan terhadap Kepuasan Kerja. Keadilan Organisasi tidak berpengaruh positif dan signifikan terhadap OCB. Kepuasan Kerja tidak berpengaruh secara positif dan signifikan terhadap OCB. Kepuasan Kerja tidak memediasi pengaruh Servant Leadership terhadap OCB. Kepuasan Kerja tidak memediasi pengaruh Keadilan Organisasi terhadap OCB. Kata Kunci : Servant Leadership, Keadilan Organisasi, Kepuasan Kerja, Organizational Citizenship Behavior This research is motivated by the low level of Organizational Citizenship Behavior (OCB) owned by employees at the Limbangan Community Health Center. This study aims to determine the extent to which the leadership style of Servant Leadership (X1), Organizational Justice (X2) and Job satisfaction (M) are solutions to the problem of Organizational Citizenship Behavior (Y). The research method used is an explanatory survey using a questionnaire as a data collection tool. The population in the study were employees at the UPT Bl. Limbangan Community Health Center, and the sample in this study was 85 respondents obtained from sampling using nonprobability sampling techniques. The data analysis technique used SEM-PLS assisted by the SMART PLS 4 program. The results of the study showed that Servant Leadership did not have a positive and significant effect on Job satisfaction. Servant Leadership did not have a positive and significant effect on OCB. Organizational Justice had a positive and significant effect on Job satisfaction. Organizational Justice did not have a positive and significant effect on OCB. Job satisfaction did not have a positive and significant effect on OCB. Job satisfaction does not mediate the effect of Servant Leadership on OCB. Job satisfaction does not mediate the effect of Organizational Justice on OCB. Keywords : Servant Leadership, Organizational Justice, Job satisfaction, Organizational Citizenship Behavior.

    Baca Full Text klik disini
    [thumbnail of T_MM_2107890_Title.pdf] Text
    T_MM_2107890_Title.pdf
    Download (503kB)
    [thumbnail of T_MM_2107890_Chapter1.pdf] Text
    T_MM_2107890_Chapter1.pdf
    Download (181kB)
    [thumbnail of T_MM_2107890_Chapter2.pdf] Text
    T_MM_2107890_Chapter2.pdf
    Restricted to Staf Perpustakaan
    Download (387kB)
    [thumbnail of T_MM_2107890_Chapter3.pdf] Text
    T_MM_2107890_Chapter3.pdf
    Download (302kB)
    [thumbnail of T_MM_2107890_Chapter4.pdf] Text
    T_MM_2107890_Chapter4.pdf
    Restricted to Staf Perpustakaan
    Download (453kB)
    [thumbnail of T_MM_2107890_Chapter5.pdf] Text
    T_MM_2107890_Chapter5.pdf
    Download (108kB)
    [thumbnail of T_MM_2107890_Appendix.pdf] Text
    T_MM_2107890_Appendix.pdf
    Restricted to Staf Perpustakaan
    Download (294kB)
    Official URL: https://repository.upi.edu/
    Item Type: Thesis (S2)
    Additional Information: https://scholar.google.com/citations?hl=id&authuser=1&user=ZRahWd4AAAAJ ID Sinta Dosen Pembimbing: Edi Suryadi: 5994793 Askolani: 6686495
    Uncontrolled Keywords: Servant Leadership, Keadilan Organisasi, Kepuasan Kerja, Organizational Citizenship Behavior (OCB), Pegawai Puskesmas, Variabel Mediasi. Servant Leadership, Organizational Justice, Job Satisfaction, Organizational Citizenship Behavior (OCB), Community Health Center Employees, Mediating Variable.
    Subjects: H Social Sciences > HD Industries. Land use. Labor
    H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    L Education > L Education (General)
    Divisions: Fakultas Pendidikan Ekonomi dan Bisnis > S2 Manajemen
    Depositing User: Galang Semesta Fauzi
    Date Deposited: 03 Nov 2025 08:16
    Last Modified: 03 Nov 2025 08:16
    URI: http://repository.upi.edu/id/eprint/142966

    Actions (login required)

    View Item View Item