PENGARUH WORK-LIFE BALANCE TERHADAP TURNOVER INTENTION DENGAN BURNOUT SEBAGAI VARIABEL MEDIASI: Studi pada PT BNI (Persero) Kantor Cabang Perguruan Tinggi Bandung

    Neng Winda Sulisetya Ningsih, - and Rofi Rofaida, - and Yoga Perdana, - (2025) PENGARUH WORK-LIFE BALANCE TERHADAP TURNOVER INTENTION DENGAN BURNOUT SEBAGAI VARIABEL MEDIASI: Studi pada PT BNI (Persero) Kantor Cabang Perguruan Tinggi Bandung. S1 thesis, Universitas Pendidikan Indonesia.

    Abstract

    Penelitian ini bertujuan untuk menganalisis pengaruh work-life balance terhadap turnover intention dengan burnout sebagai variabel mediasi pada karyawan PT BNI (Persero) Kantor Cabang Perguruan Tinggi Bandung. Turnover intention merupakan isu krusial dalam pengelolaan sumber daya manusia karena berdampak langsung pada kinerja dan stabilitas organisasi, serta berpotensi memicu terjadinya turnover aktual di kalangan karyawan. Penelitian ini menggunakan pendekatan kuantitatif dengan jumlah sampel sebanyak 81 responden, yang ditentukan menggunakan rumus Slovin dari populasi sebesar 267 orang. Teknik pengambilan sampel yang digunakan adalah simple random sampling. Data dikumpulkan melalui studi literatur, wawancara, dan penyebaran kuesioner, kemudian dianalisis secara deskriptif dan verifikatif melalui uji asumsi klasik, analisis korelasi, serta analisis jalur (path analysis). Pengujian hipotesis dilakukan menggunakan uji Sobel untuk menguji pengaruh variabel mediasi dan uji-t untuk menguji pengaruh secara parsial. Hasil penelitian menunjukkan bahwa work-life balance berpengaruh terhadap turnover intention melalui burnout sebagai variabel mediasi. Secara parsial work-life balance berpengaruh negatif signifikan terhadap burnout dan turnover intention, sementara burnout berpengaruh positif signifikan terhadap turnover intention. This study aims to analyze the effect of work-life balance on turnover intention with burnout as a mediating variable among employees of PT BNI (Persero) Kantor Cabang Perguruan Tinggi Bandung. Turnover intention is a crucial issue in human resource management as it directly impacts organizational performance and stability, and has the potential to trigger actual turnover among employees. This research employed a quantitative approach with a sample of 81 respondents, determined using the Slovin formula from a population of 267 employees. The sampling technique used was simple random sampling. Data were collected through literature review, interviews, and questionnaires, and then analyzed descriptively and verifiably using classical assumption tests, correlation analysis, and path analysis. Hypothesis testing was conducted using the Sobel test to examine the mediating effect and the t-test to examine the partial effect. The results indicate that work-life balance affects turnover intention through burnout as a mediating variable. Partially, work-life balance has a significant negative effect on burnout and turnover intention, while burnout has a significant positive effect on turnover intention.

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    Official URL: https://repository.upi.edu/
    Item Type: Thesis (S1)
    Additional Information: https://scholar.google.com/citations?view_op=new_articles&hl=en&imq=Neng+Winda+Sulisetya+Ningsih# ID SINTA Dosen Pembimbing Rofi Rofaida: 5993860 Yoga Perdana: 6681836
    Uncontrolled Keywords: Work-Life Balance, Burnout, Turnover Intention
    Subjects: H Social Sciences > HB Economic Theory
    H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    H Social Sciences > HN Social history and conditions. Social problems. Social reform
    Divisions: Fakultas Pendidikan Ekonomi dan Bisnis > Manajemen (non kependidikan)
    Depositing User: Neng Winda Sulisetya Ningsih
    Date Deposited: 01 Oct 2025 02:46
    Last Modified: 01 Oct 2025 02:46
    URI: http://repository.upi.edu/id/eprint/141536

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