PENGARUH ENVIRONMENTAL, SOCIAL AND GOVERNANCE PERFORMANCE TERHADAP EFISIENSI OPERASIONAL PERBANKAN YANG DIMODERASI OLEH ADOPSI INOVASI E-BANKING

    Amalia Putri, - and R. Nelly Nur Apandi, - and Ida Farida Adi Prawira, - (2025) PENGARUH ENVIRONMENTAL, SOCIAL AND GOVERNANCE PERFORMANCE TERHADAP EFISIENSI OPERASIONAL PERBANKAN YANG DIMODERASI OLEH ADOPSI INOVASI E-BANKING. S1 thesis, Universitas Pendidikan Indonesia.

    Abstract

    Penelitian ini bertujuan untuk mengetahui dan menjelaskan pengaruh environmental, social, and governance (ESG) performance dan adopsi inovasi e-banking terhadap efisiensi operasional, serta bagaimana interaksi dengan adopsi inovasi e-banking sebagai pemoderasi pada perusahaan perbankan yang terdaftar di Bursa Efek Indonesia periode 2021-2024. Populasi pada penelitian ini adalah perbankan yang terdaftar pada Bursa Efek Indonesia dengan jumlah populasi sebanyak 47 perbankan. Metode pengambilan sampel pada penelitian ini menggunakan teknik purposive sampling, menghasilkan 13 perbankan yang terdaftar pada Bursa Efek Indonesia periode 2021-2024 sebagai sampel dari penelitian. Metode penelitian yang dipakai yakni metode deskriptif dengan pendekatan kuantitatif. Analisis regresi linear berganda dan analisis regresi moderasi dipakai untuk menguji pengaruh environmental, social and governance (ESG) performance dan adopsi inovasi e-banking terhadap efisiensi perbankan dan interaksinya dengan adopsi inovasi e-banking. Hasil penelitian menunjukkan bahwa environmental, social and governance (ESG) performance dan adopsi inovasi e-banking berpengaruh terhadap efisiensi perbankan. Kemudian, interaksi adopsi e-banking tidak memoderasi hubungan pada pengaruh environmental, social and governance (ESG) performance terhadap efisiensi operasional perbankan. This study aims to determine and explain the influence of environmental, social, and governance (ESG) perfomance and the adoption of e-banking innovations on banking operational efficiency, as well as how the interaction with the adoption of e-banking innovations moderates this relationship in banking companies listed on the Indonesia Stock Exchange for the period 2021-2024. The population in this study consists of banks listed on the Indonesia Stock Exchange, with a total population of 47 banks. The sampling method used in this study employs purposive sampling, resulting in 13 banks listed on the Indonesia Stock Exchange during the 2021-2024 period as the sample for the study. The research method used is a descriptive approach with a quantitative methodology. Multiple linear regression analysis and moderation regression analysis were used to test the effect of environmental, social, and governance (ESG) performance and e-banking innovation adoption on banking operational efficiency and its interaction with e-banking innovation adoption. The results of the study indicate that environmental, social, and governance (ESG) performance and the adoption of e-banking innovations influence banking operational efficiency. Furthermore, the interaction of e-banking adoption does not moderate the relationship between the influence of environmental, social, and governance (ESG) performance on banking operational efficiency.

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    Official URL: https://repository.upi.edu/
    Item Type: Thesis (S1)
    Additional Information: https://scholar.google.com/citations?view_op=list_works&hl=en&user=4kcbhiIAAAAJ ID SINTA Dosen Pembimbing : R. Nelly Nur Apandi : 6735793 Ida Farida Adi Prawira : 6027190
    Uncontrolled Keywords: adopsi inovasi e-banking, efisiensi operasional perbankan, esg performance. adoption of e-banking innovation, banking operational efficiency, esg performance.
    Subjects: H Social Sciences > H Social Sciences (General)
    H Social Sciences > HF Commerce > HF5601 Accounting
    H Social Sciences > HG Finance
    Divisions: Fakultas Pendidikan Ekonomi dan Bisnis > Akuntansi (non kependidikan)
    Depositing User: Amalia Putri
    Date Deposited: 24 Sep 2025 07:00
    Last Modified: 24 Sep 2025 07:00
    URI: http://repository.upi.edu/id/eprint/139949

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