Ikhsan Rajif, - and Nani Hartini, - and Asep Sudarsyah, - (2025) ANALISIS IMPLEMENTASI PENJAMINAN MUTU INTERNAL PADA PENYELENGGARAAN PELATIHAN KEPEMIMPINAN NASIONAL TINGKAT II DI PUSAT PEMBELAJARAN DAN STRATEGI KEBIJAKAN TALENTA ASN NASIONAL LAN RI. S1 thesis, Universitas Pendidikan Indonesia.
Abstract
Penelitian ini bertujuan untuk menganalisis implementasi penjaminan mutu internal pada penyelenggaraan Pelatihan Kepemimpinan Nasional (PKN) Tingkat II di Pusjar SK Tasnas LAN RI dengan pendekatan Total Quality Management melalui siklus Deming (Plan, Do, Check, Act). Metode yang digunakan adalah deskriptif kualitatif dengan teknik pengumpulan data berupa wawancara dan studi dokumentasi yang mengkaji tahapan perencanaan, pelaksanaan, evaluasi, dan tindak lanjut. Hasil penelitian menunjukkan bahwa implementasi penjaminan mutu dapat lebih dioptimalisasi pada keempat tahap siklus PDCA, dengan mengatasi hambatan utama seperti belum tersusunnya pedoman teknis internal, minimnya pendokumentasian. Meskipun telah dibentuk tim penjamin mutu, pelaksanaan belum mencapai tingkat kematangan ideal. Penelitian ini merekomendasikan penguatan sistematika mutu internal melalui rencana aksi yang terstruktur dan berkelanjutan. This research aims to analyze the implementation of internal quality assurance in the administration of the National Leadership Training (PKN) Level II at Pusat Pembelajaran dan Strategi Kebijakan Talenta ASN Nasional LAN RI, using a Total Quality Management approach through the Deming cycle (Plan, Do, Check, Act). The method used is qualitative descriptive with data collection techniques including interviews and documentation studies, which examine the planning, implementation, evaluation, and follow-up stages. The results show that the implementation of quality assurance can be further optimized in all four stages of the PDCA cycle by addressing key obstacles such as the absence of internal technical guidelines and minimal documentation. Although a quality assurance team has been formed, its implementation has not yet reached an ideal level of maturity. This study recommends strengthening the internal quality system through a structured and sustainable action plan.
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| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | https://scholar.google.com/citations?hl=id&user=yTNTBMcAAAAJ&authuser ID SINTA Dosen Pembimbing: Nani Hartini: 6125291 Asep Sudarsyah: 5985740 |
| Uncontrolled Keywords: | Penjaminan Mutu Internal, Pelatihan Kepemimpinan Nasional, Total Quality Management. Internal Quality Assurance, National Leadership Training, Total Quality Management. |
| Subjects: | L Education > L Education (General) L Education > LC Special aspects of education L Education > LC Special aspects of education > LC5201 Education extension. Adult education. Continuing education |
| Divisions: | Fakultas Ilmu Pendidikan > Administrasi Pendidikan |
| Depositing User: | Ikhsan Rajif |
| Date Deposited: | 15 Sep 2025 04:21 |
| Last Modified: | 15 Sep 2025 04:21 |
| URI: | http://repository.upi.edu/id/eprint/139138 |
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