OPTIMIZATION OF EMPLOYEE CERTIFICATION SYSTEM UI USING USER CENTERED DESIGN MODEL

Shelya Putri Nurhaliza Abdillah, - and Dian Permata Sari, - and Ulva Elviani, - (2025) OPTIMIZATION OF EMPLOYEE CERTIFICATION SYSTEM UI USING USER CENTERED DESIGN MODEL. S1 thesis, Universitas Pendidikan Indonesia.

Abstract

A digital-based employee certification system plays a crucial role in ensuring compliance with industry standards while enhancing employee engagement and productivity. However, a less intuitive interface design remains a challenge in its implementation. This study aims to evaluate the usability of an employee certification website using the User-Centered Design (UCD) approach and the System Usability Scale (SUS) to enhance user experience and information accessibility. The research method involved system testing by 30 employee respondents as primary users, with evaluations based on the SUS. The analysis results indicate that the system achieved an average SUS score of 84.8, classified as "Very Good" and "Acceptable," signifying a high level of usability. These findings confirm that UCD-based design can improve user satisfaction and the efficiency of the certification process. However, certain aspects still require optimization, particularly regarding navigation and system feedback to support more effective interaction. The implications of this study include design improvement recommendations to enhance user engagement, accessibility, and overall certification platform effectiveness. Thus, this research contributes to the development of a more inclusive and responsive certification system that better meets user needs, ultimately supporting the achievement of organizational goals more effectively.

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Item Type:	Thesis (S1)
Additional Information:	https://scholar.google.com/citations?view_op=list_works&hl=id&authuser=4&user=UB3iZB4AAAAJ ID SINTA Dosen Pembimbing: Dian Permata Sari: 6160445 Ulva Elviani: 6922778 Karya ini adalah tugas akhir setara dengan skripsi sesuai dengan SK Direktur Kampus Daerah di Purwakarta Nomor: 402/UN40.C4/TD.06/2025.
Uncontrolled Keywords:	Web, User-Centered Design, Employee Certification, User Experience Evaluation, System Usability Scale.
Subjects:	T Technology > T Technology (General)
Divisions:	UPI Kampus Purwakarta > S1 Pendidikan Sistem Teknologi dan Informasi
Depositing User:	Shelya Putri Nurhaliza Abdillah
Date Deposited:	05 Aug 2025 03:40
Last Modified:	05 Aug 2025 03:41
URI:	http://repository.upi.edu/id/eprint/135121

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