Kulsum Fitriani, - (2024) PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT DAN WORK-LIFE BALANCE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN JOB SATISFACTION SEBAGAI VARIABEL MEDIASI. S2 thesis, Universitas Pendidikan Indonesia.
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Abstract
Penelitian ini dilakukan pada karyawan PT Dwi Mitra Teknindo yang beralamat d Cibinong Jawa Barat. Tujuan dari penelitian ini untuk mengetahui gambaran tingkat perceived organizational support, tingkat work-life balance, tingkat Organizational Citizenship Behavior dan tingkat Job Satisfaction Karyawan PT Dwi Mitra Teknindo. Selain itu, juga untuk mengetahui pengaruh pengaruh perceived organizational support, work-life balance dan Job Satisfaction terhadap organizational citizenship behavior. Jenis penelitian yang digunakan dalam penelitian ini adalah deskriptif verifikatif dengan metode penelitian kuantitatif. Populasi pada penelitian ini adalah seluruh karyawan PT Dwi Mitra Teknindo, Teknik sampling yang digunakan adalah simple random sampling dan diperoleh hasil sample sebesar 85 responden. Teknik analisis data yang digunakan adalah SEM dengan alat bantu Sofware SmartPLS 3. Hasil analisis Deskriptif menunjukan bahwa tingkat perceived organizational support, tingkat work-life balance, tingkat job satisfaction dan tingkat organizational citizenship behavior karyawan PT Dwi Mitra Teknindo berada dalam kategori tinggi. Hasil analisis verifikatif menunjukan bahwa Perceived Organizational Support memiliki pengaruh positif dan signifikan terhadap Job Satisfaction. Work-Life Balance tidak berpengaruh positif terhadap Job Satisfaction. Perceived Organizational Support berpengaruh positif terhadap Organizatinal Citizenship Behavior, Work-Life Balance berpengaruh positif terhadap Organizatinal Citizenship Behavior. Job Satisfaction berpengaruh positif terhadap Organizatinal Citizenship Behavior. Pengaruh Perceived Organizational Support terhadap Organizatinal Citizenship Behavior secara positif dimediasi oleh Job Satisfaction serta tidak terdapat pengaruh Work-Life Balance terhadap Organizatinal Citizenship Behavior yang dimediasi oleh Job Satisfaction. This research was conducted on employees of PT Dwi Mitra Teknindo whose address is Cibinong, West Java. The aim of this research is to determine the level of perceived organizational support, level of work-life balance, level of Organizational Citizenship Behavior and level of Job Satisfaction of PT Dwi Mitra Teknindo employees. Apart from that, it is also to determine the influence of perceived organizational support, work-life balance and Job Satisfaction on organizational citizenship behavior. The type of research used in this research is descriptive verification with quantitative research methods. The population in this study were all employees of PT Dwi Mitra Teknindo. The sampling technique used was simple random sampling and the sample results obtained were 85 respondents. The data analysis technique used is SEM with SmartPLS 3 software tools. The results of descriptive analysis show that the level of perceived organizational support, level of work-life balance, level of job satisfaction and level of organizational citizenship behavior of PT Dwi Mitra Teknindo employees are in the high category. The results of the verification analysis show that Perceived Organizational Support has a positive and significant influence on Job Satisfaction. Work-Life Balance has no positive effect on Job Satisfaction. Perceived Organizational Support has positive effect on Organizational Citizenship Behavior, Work-Life Balance has positive effect on Organizational Citizenship Behavior. Job Satisfaction has a positive effect on Organizational Citizenship Behavior. The influence of Perceived Organizational Support on Organizational Citizenship Behavior is positively mediated by Job Satisfaction and there is no positive influence of Work-Life Balance on Organizational Citizenship Behavior which is mediated by Job Satisfaction. Keywords: Perceived Organizational Support, Work-life Balance, Organizational Citizenship Behavior, Job Satisfaction
| Item Type: | Thesis (S2) |
|---|---|
| Additional Information: | ID SINTA Dosen Pembimbing: Edi Suryadi: - Budi Santoso: - |
| Uncontrolled Keywords: | Perceived Organizational Support, Work-life Balance, Organizational Citizenship Behavior, Job Satisfaction |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HF Commerce |
| Divisions: | Fakultas Pendidikan Ekonomi dan Bisnis > S2 Manajemen |
| Depositing User: | Kulsum Fitriani |
| Date Deposited: | 31 Oct 2024 07:57 |
| Last Modified: | 31 Oct 2024 07:57 |
| URI: | http://repository.upi.edu/id/eprint/128245 |
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