HUBUNGAN PARASOSIAL FANDOM PANAROMA DALAM MEMPENGARUHI LOYALITAS PENGGUNAAN RCTI+ PADA PROGRAM IDOLYFE

Azizah Ghina Aulia, - (2024) HUBUNGAN PARASOSIAL FANDOM PANAROMA DALAM MEMPENGARUHI LOYALITAS PENGGUNAAN RCTI+ PADA PROGRAM IDOLYFE. S1 thesis, Universitas Pendidikan Indonesia.

Abstract

Pertumbuhan pangsa pasar di dunia hiburan dan media digital yang
mengalami peningkatan setiap tahunnya dan diproyeksikan akan mencapai 83.82
miliar menimbulkan lahirnya berbagai platform OTT. Indonesia memiliki platform
OTT lokal seperti RCTI+ dan Vidio. Pada tahun 2021 RCTI+ menjadi aplikasi OTT
populer di Indonesia. Namun tahun 2022 survey Nielsen mengatakan RCTI+ hanya
mengalami peningkatan konsumsi sebesar 0.9% di tahun 2022. oleh karena itu
RCTI+ melakukan upaya dengan membuat program idolyfe untuk dapat
meningkatkan konsumsi pada aplikasi dan mendapatkan pengguna baru. Program
idolyfe menjadi unggulan karena didukung dengan keterlibatan aktif fandom
gabungan dari para host bernama PaNaRoMa yang turut melakukan penyebaran
informasi secara massif di media sosial dengan melakukan interaksi parasosial.
Daya tarik dari host yang merupakan idola individu fandom meningkatkan minat
menonton dan mendorong adanya loyalitas dari fandom dalam menggunakan
aplikasi RCTI+ untuk menonton hingga merekomendasikan program tersebut
kepada orang lain. Penelitian ini bertujuan untuk mengetahui karakteristik fandom
menggunakan aplikasi RCTI+ dan mengetahui seberapa besar hubungan interaksi
parasosial terhadap loyalitas penggunaan aplikasi. Data penelitian didapatkan dari
studi literatur, observasi, dan penyebaran kuesioner daring dengan teknik analisis
simple random sampling. Metode penelitian menggunakan pendekatan kuantitatif
deskriptif dan teknik penarikan sampel menggunakan simple random sampling.
Hasil penelitian didapatkan sebagian besar fandom baru menggunakan RCTI+
ketika program Idolyfe ada dan adanya hubungan yang signifikan dari adanya
interaksi parasosial fandom terhadap loyalitas pengguna.

The growth of market share in the entertainment and digital media sectors,
which has increased annually and is projected to reach 83.82 billion, has led to the
emergence of various OTT platforms. Indonesia has local OTT platforms such as
RCTI+ and Vidio. In 2021, RCTI+ became a popular OTT application in Indonesia.
However, a Nielsen survey in 2022 indicated that RCTI+ only saw a 0.9% increase
in consumption in 2022. Therefore, RCTI+ made efforts to boost app consumption
and attract new users by launching the Idolyfe program. The Idolyfe program
became a highlight as it was supported by the active involvement of a combined
fandom led by hosts named PaNaRoMa, who massively spread information on
social media through parasocial interactions. The appeal of these hosts, who are
individual fandom idols, increased viewer interest and fostered loyalty among
fandom members in using the RCTI+ app to watch the program and recommend it
to others. This study aims to identify the characteristics of fandom using the RCTI+
app and determine the extent of the relationship between parasocial interactions
and app usage loyalty. The research data were obtained from literature studies,
observations, and the distribution of online questionnaires using purposive
sampling analysis techniques. The research method employed a descriptive
quantitative approach, and the sampling technique used was simple random
sampling. The results of the study indicated that most new fandom members started
using RCTI+ when the Idolyfe program was available, and there was a significant
relationship between fandom parasocial interactions and user loyalty.

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Official URL: https://repository.upi.edu
Item Type: Thesis (S1)
Additional Information: https://scholar.google.com/citations?hl=en&user=KuSNBOUAAAAJ ID SINTA Dosen Pembimbing: Adam Hermawan: 6681172 Btari Mariska Purwaamijaya: 6681170
Uncontrolled Keywords: OTT, Interaction Parasocial, User Loyalty. OTT, Interaction Parasocial, User Loyalty.
Subjects: L Education > L Education (General)
Divisions: UPI Kampus Tasikmalaya > S1 Bisnis Digital
Depositing User: Azizah Ghina Aulia
Date Deposited: 05 Nov 2024 02:26
Last Modified: 05 Nov 2024 02:26
URI: http://repository.upi.edu/id/eprint/126818

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