Shafira Rahmayanti Setiavi, - (2024) OPTIMALISASI PENJADWALAN KASIR SUPERMARKET X KOTA BANDUNG DENGAN FUZZY GOAL PROGRAMMING. S1 thesis, Universitas Pendidikan Indonesia.
Abstract
Penjadwalan kasir merupakan masalah yang rumit dalam lingkungan perusahaan ritel dengan tujuan menghasilkan jadwal yang adil yang mempertimbangkan preferensi kasir sebanyak mungkin dengan tetap mematuhi aturan-aturan supermarket. Pemenuhan preferensi ini dapat berpengaruh pada pelayanan kasir dan citra supermarket. Akan tetapi, terkadang, ketidakpastian informasi serta urutan prioritas pada preferensi kasir mengarah pada sifat fuzzy dari masalah ini. Penelitian ini menyajikan model penjadwalan kasir multiobjektif menggunakan metode fuzzy goal programming dalam menangani ketidakpastian nilai target pada preferensi kasir mengenai shift kerja dan pola kerja. Metode fuzzy goal programming diimplementasikan pada masalah penjadwalan kasir Supermarket X Kota Bandung dengan tujuan memaksimumkan tingkat kepuasan fungsi keanggotaan dari setiap fungsi tujuan fuzzy dengan kendala berupa aturan-aturan dari supermarket. Hasil penjadwalan kasir yang diperoleh dengan merumuskan model fuzzy goal programming dengan bantuan software LINGO 18.0 Unlimited telah memenuhi aturan supermarket serta preferensi kasir secara merata.
Cashier scheduling is a complex problem in the retail company environment, aiming to produce fair schedules that consider cashiers' preferences as much as possible while complying with supermarket rules. Fulfilling these preferences can impact the cashier's service and the supermarket's image. However, sometimes the uncertainty of information and the priority order of cashier preferences lead to the fuzzy nature of this problem. This research presents a multi-objective cashier scheduling model using the fuzzy goal programming method to handle the uncertainty of target values and cashiers' preferences regarding work shifts and patterns. The fuzzy goal programming method is implemented in the cashier scheduling problem at Supermarket X in Bandung with the aim of maximizing the satisfaction level of membership functions for each fuzzy objective function, subject to supermarket rules. The cashier scheduling results obtained by formulating the fuzzy goal programming model with the help of LINGO 18.0 Unlimited software have met the supermarket rules and evenly fulfilled cashiers' preferences.
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| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | https://scholar.google.com/citations?view_op=list_works&hl=en&user=MNuqQCMAAAAJ ID SINTA Dosen Pembimbing: Fitriani Agustina: 5981275 Lukman: 6675529 |
| Uncontrolled Keywords: | Masalah Penjadwalan, Model Multiobjektif, Fungsi Keanggotaan, Fuzzy Goal Programming. Scheduling Problem, Multi-objective Model, Membership Function, Fuzzy Goal Programming. |
| Subjects: | L Education > L Education (General) |
| Divisions: | Fakultas Pendidikan Matematika dan Ilmu Pengetahuan Alam > Program Studi Matematika - S1 > Program Studi Matematika (non kependidikan) |
| Depositing User: | Shafira Rahmayanti Setiavi |
| Date Deposited: | 01 Sep 2024 08:12 |
| Last Modified: | 01 Sep 2024 08:12 |
| URI: | http://repository.upi.edu/id/eprint/121525 |
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