Rahmah Qonitin, - (2023) ANALISIS TINGKAT KEPUASAN SISWA TERHADAP PELAYANAN SARANA DAN PRASARANA LABORATORIUM KOMPUTER KOMPETENSI KEAHLIAN DPIB DI SMK PEKERJAAN UMUM NEGERI BANDUNG. S1 thesis, Universitas Pendidikan Indonesia.
Abstract
Laboratorium komputer merupakan salah satu kebutuhan siswa pada kegiatan praktik khususnya pada Sekolah Menengah Kejuruan. Melihat kondisi sarana dan prasarana laboratorium komputer kompetensi keahlian Desain Pemodelan dan Informasi Bangunan (DPIB) yang belum memadai sehingga proses pembelajaran praktik belum sepenuhnya efektif. Tujuan dari penelitain ini untuk mengetahui tingkat kepuasan siswa terhadap pelayanan sarana dan prasarana laboratorium komputer kompetensi keahlian DPIB di SMK Pekerjaan Umum Negeri Bandung. Penelitian ini menggunakan metode penelitian statistik deskriptif metode kuantitatif dengan menggunakan instrumen kuesioner. Sampel pada penelitian ini adalah siswa kelas XII DPIB di SMK Pekerjaan Umum Negeri Bandung yang berjumlah 79 orang siswa. Hasil penelitian menunjukkan bahwa tingkat kepuasan siswa kelas XII DPIB terhadap pelayanan sarana dan prasarana ruang laboratorium komputer berada di kategori Cukup Puas. Dengan lima indikator yang diteliti yaitu, berwujud (tangibles) berada pada ketegori cukup puas, kehandalan (reliability) berada pada kategori cukup puas, daya tanggap (responsiveness) di kategori cukup puas, jaminan (assurance) berada pada kategori cukup puas, serta terakhir kemudahan (emphaty) ada di kategori puas. Indikator yang memiliki pengaruh paling besar adalah daya tanggap (responsiveness). ; Computer laboratories are one of the needs of students in practical activities, especially in Vocational High Schools. Considering the insufficient infrastucture and facilities in the computer laboratories for the Building Modeling and Information Design (DPIB) competency, the practical learning process doesn’t seem quite effective. The purpose of this research is to determine the level of student satisfaction with the services of computer laboratory facilities and infrastructure for DPIB expertise competencies at the SMK Pekerjaan Umum Negeri Bandung. This study uses descriptive statistics the quantitative methods and using questionnaire instruments. The sample in this study were XII DPIB class students at the SMK Pekerjaan Umum Negeri Bandung with totaling 79 students. The results showed that the level of satisfaction of class XII DPIB students with the services of computer laboratory facilities and infrastructure was in the Quite Satisfied category. With five indicators studied, tangibles are in the Quite Satisfied category, reliability is in the Quite Satisfied category, responsiveness is in the Quite Satisfied category, assurance is in the Quite Satisfied category, and empathy is in the Quite Satisfied. The indicator that has the greatest influence is responsiveness.
![[img]](http://repository.upi.edu/style/images/fileicons/text.png) |
Text
S_TB_1908140_Title (2).pdf Download (996kB) |
|
Text
S_TB_1908140_Chapter1.pdf Download (151kB) |
|
Text
S_TB_1908140_Chapter2.pdf Restricted to Staf Perpustakaan Download (231kB) |
|
Text
S_TB_1908140_Chapter3.pdf Download (341kB) |
|
Text
S_TB_1908140_Chapter4.pdf Restricted to Staf Perpustakaan Download (333kB) |
|
Text
S_TB_1908140_Chapter5.pdf Download (89kB) |
|
Text
S_TB_1908140_Appendix.pdf Restricted to Staf Perpustakaan Download (1MB) |
| Item Type: | Thesis (S1) |
|---|---|
| Additional Information: | https://scholar.google.com/citations?hl=en&user=fKThmRkAAAAJ SINTA ID: 5995604 SINTA ID: 6147764 |
| Uncontrolled Keywords: | Tingkat Kepuasan, Sarana dan Prasarana, Desain Pemodelan dan Informasi Bangunan Satisfaction Level, Facilities and Infrastructure, Modeling Design and Building Information (DPIB) |
| Subjects: | L Education > L Education (General) |
| Divisions: | Fakultas Pendidikan Teknik dan Industri > Jurusan Pendidikan Teknik Sipil > Program Studi Pendidikan Teknik Bangunan |
| Depositing User: | Rahmah Qonitin |
| Date Deposited: | 03 Oct 2023 06:44 |
| Last Modified: | 03 Oct 2023 06:44 |
| URI: | http://repository.upi.edu/id/eprint/109008 |
Actions (login required)
 |
View Item |